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PRIVACY POLICY

Introduction: New Orleans Sign Language Services offers services related to Deaf, Hard of Hearing, and Deaf Blind communities, encompassing interpreting, training, mentoring, and advocacy. New Orleans Sign Language Services is committed to maintaining a strict privacy policy.

Types of Information Collected: Personal information collected from customers includes basic contact information, such as names and email addresses.

Method of Information Collection: Data is collected through form submissions, email requests, and phone conversations.

Purpose of Data Collection: Customer information is gathered for the purpose of contacting customers regarding assignments as per their requests.

Data Security Measures: The email addresses associated with the New Orleans Sign Language Services website are HIPAA compliant and double encrypted. The network is secured by robust antivirus and VPN software to prevent unauthorized access or misuse of customer information.

Data Sharing: Customers' personal data will not be shared with third parties.

User Rights: Customers have rights regarding their personal information, including accessing, updating, or deleting their data.

Contact Information: Customers can address any inquiries or concerns about their privacy by visiting New Orleans Sign Language Services Contact Page to read the Privacy Policy and Terms of Service, or by clicking on CONTACT to ask questions directly.

TERMS AND CONDITIONS
Effective Date: 1/16/25
Welcome to New Orleans Sign Language Services website at https://www.neworleanssignlanguageservices.com. These Terms and Conditions govern your use of our Site and services. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Acceptance of Terms
By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy at https://www.neworleanssignlanguageservices.com/contact-nosls. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Information Sharing: SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
In response to your request, you may receive reminders, confirmation of services and related information, and account notifications etc).

Visit https://www.neworleanssignlanguageservices.com/interpreting for privacy policy OR the terms and privacy link at https://www.neworleanssignlanguageservices.com/privacy-terms-and-conditions or  https://www.neworleanssignlanguageservices.com/contact-nosls for Privacy Policy,Terms of Service. Click CONTACT to ask us any questions.
SMS TERMS AND CONDITIONS
SMS Consent Communication:
The information 504-722-2967, or affiliated extensions, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from New Orleans Sign Language Services, you may receive messages related to the following (provide specific examples):

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any

time."
Message Frequency:
Message frequency may vary. You may receive up to 6 SMS messages per week regarding your assignment requests, appointments or account status.

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from New Orleans Sign Language Services in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 
https://www.neworleanssignlanguageservices.com/privacy-terms-and-conditions or https://www.neworleanssignlanguageservices.com/contact-nosls
Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Limitations of Liability
In no event shall New Orleans Sign Language Services, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or usage, arising out of or related to your use of the Site or any services provided by New Orleans Sign Language Services.

Changes to Terms
New Orleans Sign Language Services reserves the right to modify these Terms at any time without prior notice. Your continued use of the Site following any changes signifies your acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Louisiana. Any disputes arising out of or related to these Terms shall be resolved in the courts located in River Ridge, Louisiana.
Contact Information
For any questions about these Terms, please contact us at:
New Orleans Sign Language Services, LLC
221 Stewart Avenue, River Ridge, LA 70123
Email: info@neworleanssignlanguageservices.com
Phone: 504-722-2967

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SERVING THE GREATER 

NEW ORLEANS AND 

SURROUNDING AREAS

Website Updated by Hallie Parent

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